Terms & conditions
A clear starting point for using this website and beginning a conversation.
About CI360 Degrees
Welcome to CI360 Degrees. These Terms & Conditions (“Terms”) govern your access to and use of ci360degrees.com and any pages, content, information, forms, features, or services made available through the website. The website is operated by Cognitio Innovo Pvt Ltd, trading as CI360 Degrees (“CI360 Degrees”, “CI360”, “we”, “us”, or “our”). The CI360 Degrees website currently identifies Cognitio Innovo Pvt Ltd as the operating entity. By accessing or using this website, you agree to these Terms. If you do not agree with any part of these Terms, please discontinue use of the website. 1. About CI360 Degrees CI360 Degrees is an integrated marketing, communication, creative, digital, and technology agency. Our services may include, among others: Strategic planning Brand strategy Integrated marketing communications Performance marketing Social media marketing and optimisation Website design and development E-commerce development Search engine optimisation Search engine marketing Content creation Brand identity development Digital campaigns Custom CRM and automation solutions Data analytics Bespoke software and technology solutions The exact scope of services for a client will be defined separately through a proposal, quotation, statement of work, service agreement, email confirmation, purchase order, or other commercial agreement.
Website information
You may use this website for legitimate personal, professional, or business purposes, including reviewing our services, reading our content, viewing case studies, and contacting us regarding potential projects. You agree not to: Use the website for unlawful or fraudulent purposes Attempt to gain unauthorised access to the website, server, database, or connected systems Introduce viruses, malware, malicious code, or other harmful technology Copy, scrape, reproduce, or systematically extract website content without permission Interfere with the operation, security, or functionality of the website Impersonate another person, organisation, or business Submit false, misleading, defamatory, offensive, or unlawful information Use automated systems to overload or disrupt the website Attempt to reverse engineer any website functionality or proprietary technology where prohibited by law We reserve the right to restrict or block access where we reasonably believe these Terms have been violated.
Enquiries and Contact Forms
Our website allows visitors to contact CI360 Degrees regarding projects, consultations, collaborations, or general enquiries. The current contact form requests information including Full Name, Phone, Email, and Your Message. Submitting an enquiry does not create a binding client-agency relationship, contract, partnership, employment relationship, or obligation on CI360 Degrees to provide services. A commercial relationship begins only when the parties agree to the applicable commercial terms through an appropriate written agreement or confirmation.
Professional Services
Descriptions of services on this website are provided for general informational and promotional purposes. The exact: Scope of work Deliverables Timelines Fees Payment terms Revision limits Intellectual property rights Third-party costs Performance commitments Maintenance obligations will be governed by the applicable proposal, quotation, statement of work, service agreement, or other written arrangement between CI360 Degrees and the client. If there is any conflict between these website Terms and a signed client agreement, the signed client agreement will prevail in relation to the relevant services.
No Guarantee of Results
CI360 Degrees works to deliver high-quality strategic, creative, marketing, digital, and technology services. However, unless expressly stated in a written agreement, we do not guarantee specific commercial outcomes such as: Search-engine rankings Advertising results Number of leads Sales Revenue Social-media followers Engagement rates Website traffic Conversion rates Business growth Platform approval Third-party publication Campaign performance Marketing, search, social-media, advertising, and digital results can depend on factors outside our control, including market conditions, competition, audience behaviour, client approvals, budget, platform algorithms, regulatory changes, and third-party technology.
Third-Party Platforms and Services
Our work and website may involve or refer to third-party services, including search engines, advertising platforms, social networks, hosting providers, analytics tools, CRM systems, payment processors, plugins, APIs, and software platforms. CI360 Degrees does not control these third-party services and cannot guarantee their: Availability Performance Security Policies Pricing Features Algorithm changes Account approvals Continued operation Use of third-party platforms is also subject to the relevant provider’s own terms and policies.
Intellectual Property
Unless otherwise stated, all content on this website is owned by, licensed to, or lawfully used by CI360 Degrees or Cognitio Innovo Pvt Ltd. This may include: Website design Graphics Illustrations Copy Logos Branding Videos Animations Case-study layouts Software Code Images Icons Presentations Concepts Campaign material Blog content You may view and use the website for ordinary informational purposes. You may not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from our website content without prior written permission, except where permitted by applicable law.
Client and Third-Party Trademarks
Client names, brand names, trademarks, logos, screenshots, campaign materials, and other third-party intellectual property displayed on our website remain the property of their respective owners. Their appearance on our website does not imply ownership by CI360 Degrees. Where client work is shown in case studies or portfolios, it is presented for informational and portfolio purposes subject to applicable permissions and agreements.
Case Studies and Portfolio Content
Our website may contain case studies describing projects, strategies, deliverables, collaborations, or outcomes. These examples are intended to demonstrate previous work and capabilities. Past performance should not be interpreted as a guarantee that another project will achieve identical or comparable results. Individual outcomes depend on the circumstances, objectives, resources, market conditions, and requirements of each engagement.
Website Content
We aim to keep information on the website accurate and up to date. However, website content may occasionally contain: Typographical errors Incomplete information Outdated information Technical inaccuracies Changes to services or capabilities We may update, modify, remove, or replace website content at any time without prior notice.
Blog and Informational Content
Articles, blogs, insights, case studies, reports, and other informational material published by CI360 Degrees are intended for general information only. They should not be treated as professional legal, financial, accounting, investment, medical, or other regulated advice. You should obtain appropriate professional advice before acting on information where specialist advice is required.
Third-Party Links
The website may contain links to websites, platforms, social-media accounts, or resources operated by third parties. CI360 Degrees currently links to social platforms including Facebook, Instagram, X, and LinkedIn. We are not responsible for third-party: Content Availability Security Privacy practices Terms Products Services Accessing third-party websites is at your own discretion.
User-Submitted Content
If you submit information, material, files, messages, briefs, feedback, or other content to us, you represent that: You have the right to provide it It does not violate applicable law It does not infringe third-party intellectual property It does not contain malicious code It is not intentionally misleading or unlawful You remain responsible for the information you submit.
Confidential Information
Information submitted through a public website enquiry form should not automatically be considered subject to a formal confidentiality obligation. If a project requires confidential treatment, the parties should enter into an appropriate confidentiality or non-disclosure agreement. Existing client confidentiality obligations will continue to be governed by the applicable client agreement.
Privacy
Our handling of personal information is governed by our Privacy Policy. By using the website or submitting information through our forms, you acknowledge that information may be processed in accordance with that policy. You should link the words Privacy Policy above to your CI360 Degrees Privacy Policy page.
Website Availability
We aim to keep the website available and functioning properly, but uninterrupted availability cannot be guaranteed. The website may become temporarily unavailable due to: Maintenance Hosting issues Technical failures Security incidents Network outages Third-party failures Updates Events beyond our reasonable control We may suspend, modify, or discontinue all or part of the website where reasonably necessary.
Limitation of Liability
To the maximum extent permitted by applicable law, CI360 Degrees, Cognitio Innovo Pvt Ltd, its directors, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, special, consequential, or similar losses arising from the use of or inability to use this website. This may include loss of: Revenue Business opportunities Profits Data Goodwill Reputation Nothing in these Terms excludes or limits liability that cannot lawfully be excluded under applicable law.
Indemnification
You agree, to the extent permitted by applicable law, to indemnify and hold harmless CI360 Degrees, Cognitio Innovo Pvt Ltd, and its directors, employees, representatives, and affiliates from claims, liabilities, losses, damages, costs, or expenses resulting from: Your unlawful use of the website Your violation of these Terms Content submitted by you Your infringement of third-party rights
Changes to These Terms
We may revise these Terms periodically to reflect changes to: Our website Our business Our services Technology Legal requirements Operational practices The updated version will be published on this page with a revised Last Updated date. Continued use of the website after changes are published constitutes acceptance of the updated Terms where permitted by law.
Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the minimum extent necessary. The remaining provisions will continue in effect.
Waiver
Failure by CI360 Degrees to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
Governing Law and Jurisdiction
These Terms should be governed by the laws of India, unless otherwise required by applicable law. Subject to applicable legal requirements, disputes arising from the use of this website should be subject to the jurisdiction of the competent courts in Ahmedabad, Gujarat, India. Note: Because CI360 Degrees also lists a presence in Delhi and Greenville, USA, this governing-law clause should be confirmed by your legal adviser before publication. The website currently lists Ahmedabad, Delhi, and Greenville as its locations.
Contact Us
For questions regarding these Terms & Conditions, please contact: CI360 Degrees Cognitio Innovo Pvt Ltd India Office 203–204, 2nd Floor, Devashish Complex Vasant Vihar, Navrangpura Ahmedabad, Gujarat 380006 India Email: pramit.ghosh@ci360degrees.com Email: john.seaman@ci360degrees.com Phone: +91 97118 09099 Phone: +91 87694 15150 The website also lists a US contact at bhumi@ci360degrees.com and locations in Delhi and Greenville.